Get Support
We're here to help! Join our Discord server for direct assistance or find answers in our knowledge base.
How Can We Help?
Frequently Asked Questions
How do I set up Arc VPN on my device?
Please refer to our Downloads page for instructions on downloading NetMod and importing Arc VPN configurations. Detailed guides are available on our Discord server.
Why is my connection slow?
Try connecting to a different server location. For further troubleshooting, please open a support ticket on our Discord server.
Can I use Arc VPN for streaming?
Yes! Arc VPN works great with popular streaming services. For optimized streaming configurations, please check our Discord server.
How do I cancel my subscription?
To manage your subscription or request a refund, please open a support ticket on our Discord server.
Is Arc VPN legal to use?
Yes, VPNs are legal in most countries. However, please ensure you comply with local laws and the terms of service of websites you visit.
How many devices can I connect?
All plans include up to 10 simultaneous connections, so you can protect all your devices with one account.